The administration and efficient operation of managing units by providing leadership and coaching, performing supervisory duties and coordinating executive staff within assigned region.
Leads a regional team by providing clarity of vision by prioritizing resources, facilitating alignment of the team, setting high expectations, inspiring commitment, encouraging mutual support and enabling development opportunities.
Develop an effective network of communication across the region to ensure shared knowledge and understanding of business activity.
Effective management of all hotels to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
Ensure the development of a realistic and attainable strategic business plan that defines operational goals and profitability objectives.
Analyze hotels operations and identify opportunities for improvement, cost reduction, and systems enhancement.
Manages overall financial performance of the region by analyzing and reconciling financial reports, creating and administering capital and expense budgets, determining areas of opportunity, advising others on cost control methods and resolving budgetary issues.
Constantly evaluate region and local market trends, vendors and other hotel operations to make sure that the hotels own operations remain competitive.
Conduct regular regional management meetings on monthly and/or quarterly basis to provide various information including achievements, activities, goals, etc. for the region.
Reaching annual targets, objectives and KPI.
Any other duties as assigned.
Bachelor degree (post graduate advantageous) – preference given to Hotel or Hospitality Management.
Holder of post graduate Diploma/Masters or with equivalent amount of knowledge gained through experience.
Minimum 5+ year experience in hotel operations: Food & Beverage and/or Rooms (desirably both).
Minimum 3+ year experience as General Manager; previous hotel experience (desirable) wirh previous pre-opening experience.
Ability to think strategically, implement both internationally and locally.
Able to establish sustainable working relations both within and external to the organization.
Demonstrates effective leadership skills and ability to manage large volume operations.
Proven achievements in increasing guest satisfaction level.
Good at problem solving operational issues, as well as thinking innovatively in terms of implementing service models.
Ability to work comprehensively with spreadsheets and budgeting packages; sound financial awareness.